mm33mm Privacy Policy

mm33mm is a platform that places strong priority on protecting players' personal data. This Privacy Policy explains what data we collect, how we use it, and how we protect it when you use mm33mm's website, mobile application, and services. By accessing and using this platform, you are considered to have agreed to the terms set out in this policy.

This policy applies to mm33mm's website https://mm33mm.vip and all connected services. Any updates to the policy will be announced on this page, and continued use of the platform after updates are made will be taken as acceptance of those changes.

We collect the following categories of data in order to provide our services accurately and effectively—

1.1 Data You Provide Directly

• Name, date of birth, email address, and contact details used to access your account
• Financial information related to deposit and withdrawal transactions
• Identity documents such as a national registration card or citizenship ID submitted for the KYC (Know Your Customer) process
• Information shared during customer service interactions

1.2 Data Collected Automatically

• IP address, browser type, device ID and operating system information
• Pages visited on the website, time spent and browsing patterns
• Data collected from cookies and similar tracking technologies
• Gaming history, bet amounts and transaction records

We use the information we collect only for the following purposes—

• To handle account registration, verification and security protection processes
• To process deposits and withdrawals
• To resolve player customer service requests
• To apply Responsible Gaming policies
• To handle financial compliance matters (AML / KYC) in line with applicable laws
• To improve the platform's security, fairness and service quality
• To provide players with relevant offers and a smooth experience

mm33mm's website uses cookies and similar tracking technologies. These technologies help maintain your session, save your language preference and help us understand how the website is used.

3.1 Cookie Types

• Essential Cookies: Cookies that are strictly necessary for the website to function normally
• Performance Cookies: Cookies that manage the duration of your logged-in session
• Analytics Cookies: Data collected to understand website usage patterns

You can disable cookies through your browser settings, but please note that some website features may not work as well as a result.

We do not sell or rent your personal information to third parties. However, we may share limited data in the following circumstances—

• With payment partners such as KBZPay, Wave Money and AYA Pay — only to complete deposit and withdrawal transactions
• With software service providers — only the data needed to operate the platform
• Domestic legal and regulatory matters required by law due to compliance obligations
• In conducting fraud detection and financial conduct reviews

Your personal information is not shared with any other organisation not listed here — mm33mm strictly upholds this commitment.

mm33mm uses the highest level of security technology available to protect your personal information—

• All data transfers are protected with SSL (Secure Socket Layer) encryption
• Account access and transactions are supported by Two-Factor Authentication
• Access control is strictly enforced and access logs are reviewed regularly
• Servers storing customer data are housed in secure data centres and undergo regular audits
• Staff can only access data relevant to their own responsibilities

No digital security system can guarantee 100% safety, but we continue to work to prevent data breaches as much as possible.

We retain your personal information for as long as we are providing you with services and for as long as required by law. The main criteria that determine the retention period include—

• Personal information is retained for the entire duration that your account remains active
• Financial transaction records are retained after account closure for the period required by financial law (generally 5 years)
• KYC documents are retained for the full period specified by legal requirements
• Customer service communication records are retained for up to 2 years

Under this policy, you have the following rights—

7.1 Right to Access

You have the right to request and view the personal information we hold about you.

7.2 Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal information.

7.3 Right to Erasure

You have the right to request deletion of personal information that is no longer legally required. However, some data may not be deleted while legal obligations still apply.

7.4 Right to Restriction

In certain cases, you have the right to request that we restrict our processing of your data.

To exercise these rights, please contact us at [email protected]. We will handle your request as promptly as possible.

mm33mm strictly prohibits access and play by children and minors under the age of 21. This platform is declared accessible only to those aged 21+.

We do not intentionally collect personal information from customers under 21. If such data is collected by mistake, it will be deleted immediately. If you notice that a minor is accessing the platform, please notify us at [email protected].

The mm33mm platform may contain links to third-party websites and services that we do not control. This policy does not represent the privacy practices of those websites or services. When visiting a third-party website, please read and review that site's policy separately.

Payment service providers KBZPay, Wave Money, and AYA Pay each have their own privacy policies. Please review and agree to their policies before using those services.

We may update this privacy policy from time to time. When significant changes occur, an announcement will be posted on the platform, and registered players will be notified by email.

Continued use of the platform after an update is announced will be considered acceptance of the revised policy, so please check this page regularly.

If you have any questions, requests, or complaints regarding this privacy policy, you can reach us through the following—

• Email: [email protected]
• Live Chat: Available on the website 24/7 in Myanmar language

Our customer support team will respond as promptly as possible.